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Shipments and returns

Packages are generally dispatched within 3-5 days after payment has been received.

We ship our products in Europe and all packages are shipped very discreetly. Products are packed with extreme care and precaution, specifically to minimize shipment volume. Our organization name or anything else that would imply pharmaceutical contents of the package is never used in our shipments.

The size of our packages is never larger than what would cause unnecessary suspicion. If the order is too large to fit one of these packages, the order will automatically be divided into two or more packages. Shipments are made from various shipping points in different European countries.

From our experience delivery to Europe takes about 6 to 10 days, to the UK it can be 1 to 3.

Delivery to the USA takes approximately 10-15 days.

Keep in mind that there are a couple of possible situations that can occur with your order to cause possible delivery delays. An international shipment normally passes through the local and national postal service in the country of origin, then exportation, as well as shipment transfer through ports of exit, transit to a destination country with international postal service, importation in the destination country (customs clearance), and finally the local and national postal service in the destination country. Each successive step has an impact on the delivery time. Even if the majority of these steps are successfully executed in a timely manner, inefficiency or temporary inactivity during any single step is enough to extend delivery time over the usual and allotted time frame.

What’s your delivery success rate?

Shipping to the United States is really good, we haven’t had any problem yet so far so I’d say that shipping to the United States is close to 100 %.

Shipping to the United Kingdom is also very effective and really fast, in percentage, It’s close to 100 %.

Shipping to Europe is the fastest and the safest. We haven’t had any problems yet.

We’re not responsible for the mistakes of the postal service.

NOTE: No re-ship policy for Canada, Australia, New Zealand, Sweden, Netherlands, Norway, APO, FPO, South Korea, Japan, and some other higher-risk countries. Please accept our apologies.

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